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Troubleshooting

Fix the common hiccups.

Most issues are permission or export settings. Start here before reaching out.

  1. Recording is blank

    Re-check Screen Recording permission in System Settings.

  2. No microphone audio

    Confirm the input device and toggle mic access.

  3. Exports look soft

    Choose a larger resolution and export again.

  4. App won't open

    Move the app to Applications and reopen it from Finder.

Settings Diagnostics tab with a system snapshot for support
When something feels off, Settings → Diagnostics shows what the app sees.